Please read these terms carefully before using our services
Important: TechMicro Assist is an independent third-party technical support service. We are NOT affiliated with, endorsed by, or sponsored by Microsoft Corporation. By using our services, you agree to these Terms & Conditions in full.
By accessing or using TechMicro Assist's website and services, you confirm that you are at least 18 years of age, have read and understood these Terms & Conditions, and agree to be legally bound by them. If you do not agree to these terms, please do not use our services.
TechMicro Assist provides independent, third-party technical support services to help users resolve issues with Microsoft software products, including but not limited to:
Independence Disclosure: We are an independent support provider. Our services are not provided by, approved by, or affiliated with Microsoft Corporation. Microsoft provides its own support at support.microsoft.com.
Our services are provided on a best-efforts basis. We do not guarantee that every technical issue can be resolved through our support. We do not:
When using our services, you agree to:
Some of our services may require payment. Where fees apply:
Please refer to our Refund Policy for information on cancellations and refunds.
All content on this website — including text, graphics, logos, icons, and images — is the property of TechMicro Assist and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
Microsoft®, Windows®, Outlook®, Teams®, OneDrive®, and Microsoft 365® are registered trademarks of Microsoft Corporation. Their use on this website is for descriptive and informational purposes only.
Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that our services will be uninterrupted, error-free, or free of viruses or other harmful components.
To the maximum extent permitted by applicable law, TechMicro Assist shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, profits, or goodwill, arising out of or in connection with your use of our services.
Our total liability to you for any claim arising from the use of our services shall not exceed the amount you paid for the specific service that gave rise to the claim.
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.
Our website may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content, privacy practices, or availability of such sites. Visiting third-party links is at your own risk.
We reserve the right to suspend or terminate your access to our services at any time, without notice, if we believe you have violated these Terms & Conditions or engaged in any conduct that is harmful to our business or other users.
These Terms & Conditions shall be governed by and construed in accordance with applicable laws. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the competent courts in the applicable jurisdiction.
We reserve the right to modify these Terms & Conditions at any time. Changes will be effective upon posting to the website with an updated effective date. Continued use of our services following any changes constitutes your acceptance of the revised terms.
If you have any questions about these Terms & Conditions, please contact us: